Is your wireless secure?

May 5th, 2010

Chinese “hackers” are able to purchase WPA and WEP cracking devices for about $25, according to reports in Techworld.  They will crack WEP key encryption in a few minutes. One of the applications is called spoonwep. Here are some details. They are USB based devices.It will only be a matter of time before hackers start sniffing your WEP/ WPA networks.Guru

Massive data storage - Air Conditioning optional.

April 22nd, 2010

I’ve been working in the computer industry for over forty years. It is not often that I see an implementation of technology where I think “Wow!” At a recent exhibition I came across GID-Quantor’s Silent Cube technology. These devices use WORM (Write Once Read Many) optical disks to store vast amounts of data. You can store Peta byte (1000 Gigabytes) of data, on-line, in a three rack configuration.

The devices have been carefully engineered with a high level of redundant resilience and active error monitoring. They will also support remote site mirroring as part of the package. They are also engineered to be very low power usage, so the running cost is low; just two Watts for 8 Tera bytes. They are also highly modular.

If you have high volumes are static archival data that needs to be retained long term, but with rapid accessibility requirements, this may be the technology for you.  GID-Quantor have a history of providing archival microfiche solutions, their experience shows in the design of these Silent Cube’s. I can see many uses for this technology in the financial markets; for example, voice recording, archive of price feeds/trades for compliance purposes.

Alaric

Aurora Attack

February 7th, 2010

The attack on Google Mail for some Chinese dissidents was based on a security weakness in Microsoft Internet Explorer version 6.  It demonstrates the need for keeping your software up to date. One (free) tool that is highly useful in achieving this can be found at Secunia. It examines your software version level, of most common software, and advises you if the current version is out of date. Usually it offers a location where updates can be found. As a consequence you are likely to maintain the essential security patches.

Anti Virus and anti-malware  software can only go so far in protecting your machine. If your PC accesses the Internet or receives email you need to make sure that all of your software is kept up to date with the secuirty patches.

UK to suffer power shortages

February 3rd, 2010

Ofgem, the Energy Regulator, reports that the UK needs a £200 Billion investment in its energy infrastructure if we are to avoid power shortages. What steps has your business taken to protect the security of its energy? Does it have a UPS and load shedding policy that is routinely exercised? Has it considered local generation of power, possibly under a CHEAP scheme? If you do not preplan it is inevitable that at some time in the future your organisation will lose productivity due to regional power outages or brownouts.

Guru

BT increases Call Charge Rate by 9%

February 1st, 2010

BT just love sneaking out price increase details. This happened at the foot of an email from BT discussing other services.

The cost of an “out of plan” call rises from 5.4 pence per minute to 5.9 pence per minute (that’s 9% folks) with effect from the appropriate date of  1st April 2010. The call set-up charge for each call increases from 9.3 pence to 9.9 pence. The call set-up charge is particularly iniquitous; if you reach an answerphone you will be charged a minimum of 15.8 pence even if you hang up immediately.

Compare this with Skype which is 1.2 pence per minute and 2.9 pence call set-up, i.e. 4.1 pence minimum for a call (outside of plan).

Those are the domestic tariffs, I’ve yet to track down the business tariff’s, but I have little doubt that the increase will be 3x the rate of inflation there.  If your business is paying the full BT tariff for calls you should be firing the person responsible for negotiating telephone costs. With a little bit of work it is usually a simple job to cut those costs by 30% from the BATEOTM, I can usually get 50% reduction with no loss of service quality.

Guru

BATEOTM - bill at the end of the month

Virtualization complexity

February 1st, 2010

I attended a seminar where Microsoft’s latest tools for managing Hyper-V were demonstrated. Virtualisation is creating an increase in the complexity of the Server environment. Businesses will need increasingly skilled personnel to manage the environment. They will need good software tools to be able to perform effective management of the environment.

The other thought which struck me is the need for operations management to have good tools to measure/track the operational cost (and cost recovery) of running applications in a multi-server data centre. It takes considerable capital expenditure to set up a full loaded Microsoft/VMWare environment. The servers have to be powerful as does the storage environment. Recovery of the capital cost during the financial depreciation period will be an additional loading on the operational costs. Fortunately such software tools do exist to help track the costs and to bill the user business. More on this later.

Guru

Polycom Failure

January 31st, 2010

A few year’s ago I bought a Polycom Communicator C100S as a portable speakerphone for my Laptop and my travels. It was great under the Microsoft XP environment, but when I upgraded to Vista I soon found that the device did not work properly. Polycom support promised new driver software by mid-2007 but it never materialised. It was not a cheap microphone, it cost over $100, so you’d expect a reasonable service level from Polycom. However, no  joy, Polycom ignored the complaints from the people who purchased the device. I understand that there is now a new device CX100 that works with Windows 7, but I’m not going to give Polycom the opportunity to screw me again! Their name easily mutates to Polycon.

Guru

Femtocells - the next great thing?

January 26th, 2010

Femtocell technology used to extend Cell/Mobile phone reception to dead spots is being put forward as the next great solution for communications. Vodafone already have a system called Vodafone Sure Signal and O2 are trialling their solution. This is however little different from voice over IP, such as the SIP protocol, using local WiFi base stations. Both solutions need a broadband Internet connection, but the solutions by the mobile phone companies is likely to be proprietory to their own networks. Unless standards are introduced it will just promote vendor lock in. All that this provides is the opportunity for the owner of the Femtocell device to pay for rectifying the shortfall of the Mobile Phone Company coverage.

If you need information on deployment of Femocells there is a guide here. Here is an example of the equipment from Airvana.

Guru

Overweight Firefighters

January 22nd, 2010

“Five fire engines in South Yorkshire and the Humber region have been sitting unused since they were bought in 2007″ in a BBC report. At 26 tonnes they are too heavy to be used on the UK roads. Excluding the purchase expenses such as specification and manufacturer visits these vehicles each cost over £500,000.  The fire service bosses blame the manufacturer, calling it a supplier error.

I know that if I had ever  specified/ordered computer equipment that was too heavy for the containing building, I would be fired and/or sued for negligence. With the mind set of the Fire Chiefs I’m not surprised that no-one has been fired for this negligent purchase. I’d love to buy a Chieftain Tank to park outside of my home, but I know that road regulations would make life very difficult for me and I’d have the councils chasing me for the cost of road repair. The people raising the Fire Engine order were presumed competent to buy such equipment, but they got it wrong. I bet they will still get their full pensions when they retire.

Further waste of Tax Payer’s money and no penalty.

Guru

Vendor streamlining

January 19th, 2010

It is fascinating to see that BP is of the opinion that in concentrating its supply chain for IT to one supplier – Computacentre, that it will reduce costs.  I have no axe to grind on Computacentre. I have used them before and they are a thoroughly professional outfit, but they were not always the lowest cost supplier. As an IT Manager I usually found that I could reduce costs by multi-sourcing, but it did take some management time to monitor the arrangements and performance.  An upside of the management involvement was that I was fully aware of the service level provided by the various vendors. It gave the opportunity to reward/punish service levels accordingly.

When I moved to a larger organisation (from 1500 employees to 75,000), that had streamlined vendors, I found that the support charges to users were five time higher than my previous employers. The service level monitoring by the client company of the single service organisation was significantly poorer and the goods supplied were more expensive.

In effected the client company had tried to outsource a management responsibility to one of its suppliers. Eventually this poor service level was mitigated, but not resolved, by employing additional Relationship Managers within the employing organisation.

BP need to be very sure of what problem they are trying to solve by removing 540 suppliers and replacing them with one. They may not get the result that they expect. Their financial processing may be simplified a little, but they may find that account management is much more difficult.

Guru